Send us a message
We never ask for your password. We reply to this address within 2 business days.
What to include
- the email address on your account, so we can find it;
- for billing questions, the PayPal transaction ID or the date and amount of the charge;
- for bug reports, the page you were on and what you expected to happen.
Common requests
- Stop future charges — Pro is a one-time purchase, so there is nothing to cancel; see the Refund Policy for how refunds work.
- Delete your account or data — use the form above with the email address on your account, and we will delete the account and the data attached to it. Requests are handled under the Privacy Policy.
- Correct a project listing — if you maintain a project in the directory and a description, category or link is wrong, tell us. We fix factual errors, and we remove listings on request from the project owner.
- Report a security issue — please use the form above before disclosing anything publicly, and include enough detail for us to reproduce it. We will not pursue anyone who reports an issue in good faith.
Before you write
If you cannot sign in, you do not need to wait for us: use password reset and we will email you a reset link.